Questions
What merchants ask before applying.
The honest answers, before you leave any details, on whether this is a loan, how the rate is set, and how escrow.com secures your cash.
Is this a loan?
No. There is no credit check, no personal guarantee and no scoring of you as an individual. The amount is sized on what your Stripe account has already processed.
Is this legal?
Yes. We sign a standard B2B service agreement drafted by our legal team. You report the income normally, like any contractor. We recommend having the contract reviewed by your CPA or attorney before signing.
Do you need access to my Stripe account?
You stay the account holder throughout. We never take control of your account, and we never run anyone else's volume through it.
How do I know I will get paid?
The money is released through escrow.com, a regulated escrow service. Funds are held and released automatically per the contract terms, so there is no risk of non-payment.
What is escrow.com?
Escrow.com is a licensed, regulated online escrow platform. In practice, they hold the funds in trust and release them automatically to your account per the contract. It is a neutral safeguard, so neither side has to trust the other.
Does the account have to be in my name?
Yes. The account must be either in your personal name or in the name of a company you legally represent. It is a non-negotiable condition for a legally binding contract.
What if my account is new or has no volume yet?
Then there is nothing to fund against yet, and we will tell you straight rather than string you along. Come back once the account has real processing history and we will run it again.
How is my rate decided?
Two things move it: how much your account has processed, and how long it has been running. It ranges from 14% to a hard cap of 25%. The full grid is on the pricing page.
What does it cost to apply?
Nothing, and applying does not commit you to anything. You see your estimate before you leave any contact details.
What if I want to stop?
The advance is a one-time transaction on volume you already earned, not an ongoing subscription. There is nothing to cancel and no recurring commitment.
Still have a question?
Talk to the person who handles your file, by email or Messenger.

